What To Do When Someone Dies
There are several things to do and consider when a loved one dies. Once contact is made with us we will guide you through the next steps. Whether someone dies at home, in a nursing home or in a hospital we are here to help take care of the more practical matters.
If the death occurs at home, contact the deceased’s Doctor (or the Doctor on call) as soon as possible, who in normal circumstances will issue the Medical Certificate of Cause of Death.
If the death occurs in a hospital, nursing home or hospice, a member of staff will help you with the procedures and liaise with the doctor who will issue the Medical Certificate of Cause of Death.
If the death is unexpected or sudden, it may be referred by the doctor, hospital, police or registrar to the Coroner for further investigation. This can happen if the deceased had not been seen by a doctor within 28 days of the death or the cause of death is unclear.
If a death occurs abroad, all the arrangements required to return your loved one home and arrangements for the funeral will be handled by our Funeral director. They will liaise with the Funeral Director in the country where the death occurred and if required, the British Consular Office and any relevant insurance companies and airlines.